When most dealership leaders think about fixed operations, their minds go straight to service lanes and parts counters. But hidden in plain sight is a revenue goldmine many dealerships are underutilizing: the collision center. Collision repair has always been a cornerstone of dealership profitability, but with rising costs, evolving insurance demands, and growing consumer expectations, shops are being forced to rethink how they maximize revenue per repair order. And…
Finding skilled auto glass technicians is becoming one of the biggest challenges for dealership service departments. As demand for glass replacement rises—especially with the growth of ADAS-equipped vehicles—Fixed Ops Managers are under pressure to deliver fast, high-quality repairs without relying too heavily on third-party vendors. But what if the solution isn’t hiring from the outside, but instead looking within? More and more dealerships are discovering that the talent they…
Getting Started with Training Service Bay Technicians in Auto Glass Replacement In today's rapidly evolving automotive service center industry, staying ahead of the curve is essential for success. With the increasing demand for auto glass replacement services, many dealerships are expanding their service center rosters to include this specialized offering. If your dealership collision center or service center is considering venturing into the world of in-house auto glass replacements,…