SMS Privacy Policy

Effective Date: Sep 1, 2025

Contact: support@mainstreetcomputers.com or (734) 699-0025

1. Overview

Mainstreet Computers, LLC (“we,” “us,” or “our”) respects your privacy. This SMS Privacy Policy outlines how we collect, use, disclose, and safeguard your personal information when you sign up to receive SMS (text message) communications from us.

By opting into SMS communications, you agree to the terms outlined in this policy.

2. Information We Collect via SMS

When you opt in to receive SMS communications from us, we may collect the following information:

Your mobile phone number
Your name (if provided)
Date, time, and content of your messages with us
Message delivery and response status
Location data (if disclosed or consented to via your device settings)

3. How We Use SMS Information

We use the information collected via SMS to:

Send service reminders, account updates, scheduling confirmations, or marketing messages
Communicate regarding service appointments or software updates
Deliver promotional offers and alerts
Improve customer service and support

We do not sell your personal information or phone number to third parties.

4. SMS Opt-In and Opt-Out

You will only receive SMS communications from us if you voluntarily opt in.

You may opt out at any time by replying:

STOP to unsubscribe
HELP for customer support

Carrier message and data rates may apply. Frequency of messages may vary.

5. Data Retention

We retain SMS communication data only as long as necessary to fulfill the purpose for which it was collected or as required by law.

6. Security of Your Information

We implement reasonable security measures to protect your personal information, including encryption and secure transmission protocols. However, no system is completely secure, and we cannot guarantee the security of information transmitted via SMS.

7. Disclosure to Third Parties

We may share your information with trusted service providers who help us deliver SMS services, under confidentiality agreements. We do not authorize these parties to use your information for their own marketing purposes.

SMS California Privacy Notice (CCPA / CPRA)

This section applies only to California residents in accordance with the California Consumer Privacy Act (CCPA) and California Privacy Rights Act (CPRA).

Categories of Personal Information We Collect

Identifiers: Name, mobile phone number
Internet or network activity: Interaction with SMS messages
Geolocation data: If shared through your device

Purpose of Collection

We collect this information solely to provide SMS communications, including reminders, updates, and promotions.

Your California Privacy Rights

If you reside in California, you have the right to:

Request the categories and specific pieces of personal information we have collected about you
Request that we delete your personal information (with exceptions)
Opt out of the sale or sharing of your personal information (we do not sell your information)
Request correction of inaccurate personal information
Limit the use of your sensitive personal information (we do not collect or use sensitive information in SMS)

How to Exercise Your Rights

To make a privacy request, email us at: support@mainstreetcomputers.com

Or call us (734) 699-0025

We will verify your identity before fulfilling your request. Authorized agents may also submit requests on your behalf with appropriate documentation.

8. Changes to This Policy

We reserve the right to modify this SMS Privacy Policy at any time. Updates will be posted on this page with the new effective date.

9. Contact Us

If you have any questions or concerns about this policy, please contact:

Mainstreet Computers

Email: support@mainstreetcomputers.com

Phone: (734) 699-0025

Website: gmsdealerships.com